Shipping policy
Thank you for shopping with Tredico. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing
-
Orders are processed within 1–2 business days after payment confirmation.
-
Orders are processed from Monday to Saturday, excluding public holidays.
-
During high-demand periods, sales, or holidays, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
-
Metro Cities: 3–5 business days
-
Other Locations: 5–8 business days
-
Remote Areas: 7–10 business days
Delivery timelines are estimates and may vary due to courier availability, weather conditions, or unforeseen circumstances.
Shipping Charges
-
Shipping charges (if applicable) will be displayed during checkout before payment.
-
Any promotional free shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking details. You can use the tracking link to monitor your shipment's progress.
Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate when placing your order.
If an incorrect address is provided, please contact us immediately. We may not be able to modify the address once the order has been dispatched.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, delays may occur due to:
-
Weather conditions
-
Public holidays
-
Natural disasters
-
Courier service disruptions
-
Other circumstances beyond our control
We appreciate your patience in such situations.
Damaged or Lost Shipments
If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery or the expected delivery date.
Please include:
-
Your order number
-
Photos of the damaged package (if applicable)
-
A brief description of the issue
We will work with the courier partner to resolve the matter as quickly as possible.
International Shipping
Currently, Tredico ships only within India. We do not offer international shipping at this time.
Contact Us
For any shipping-related questions, please contact us:
Email: dssenterprises.ind@gmail.com
Our support team will be happy to assist you.